Terms and Conditions Pragmatic Play Nigeria – Complete Member Guide

1 Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and pragmatic play Nigeria ("Platform", "We", or "Company"). This document governs your access to and use of all services, games, promotions, and features available on the pragmatic play Nigeria platform.

The pragmatic play Nigeria platform operates under a license issued by the relevant regulatory authority and complies with all applicable laws and regulations in Nigeria. All gaming activity on this platform is conducted in accordance with internationally recognized fair play standards.

Your continued use of this platform following any amendments to these Terms constitutes your acceptance of the updated version. We encourage you to review this page from time to time.

2 Eligibility & Membership Requirements

To register and use the pragmatic play Nigeria platform, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years old on the date of registration.
• You are a resident or citizen of Nigeria or another country that does not restrict access to online casino services.
• You are registering in a personal capacity, not as a representative or agent of any third party.
• You have not been declared bankrupt or are currently subject to bankruptcy proceedings.
• You have never had an account closed on any casino platform due to fraud or terms violations.
• You are not accessing this platform from a jurisdiction that prohibits online gambling activities.

3 Account Registration and Member Responsibilities

Each user is only permitted to hold one (1) active account on the pragmatic play Nigeria platform. Registering multiple accounts is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any existing balances.

During registration, you are required to provide truthful, accurate, and current information. Required details include your full name as per your official identification document, date of birth, an active email address, a valid Nigerian mobile number, and bank account details for withdrawal purposes.

You are solely responsible for:

• Keeping your password and account login details confidential.
• Ensuring no other party accesses your account without your authorization.
• Notify pragmatic play Nigeria immediately if you suspect your account has been accessed without authorization.
• Updating your personal information whenever any changes occur.

4 Deposits, Withdrawals & Financial Policy

Pragmatic play Nigeria supports a range of deposit and withdrawal methods relevant to Nigerian users, including local bank transfers, OPay, Palmpay, Flutterwave and selected cryptocurrencies. All financial transactions are protected by high-level encryption.

All withdrawals may only be made to a bank account or digital wallet registered under the same name as the name used when opening your pragmatic play Nigeria account. Withdrawals to third-party accounts are not permitted under any circumstances.

5 Bonuses, Promotions & Wagering Requirements

Pragmatic play Nigeria offers a variety of promotions and bonuses from time to time to both new and existing members. Each bonus and promotion is subject to specific terms and conditions stated alongside the respective offer. Promotion-specific terms will supersede these general terms in the event of any conflict.

Some general principles that apply to all pragmatic play Nigeria bonuses:

• Bonuses are only granted to members who have completed email verification and phone number verification.
• Wagering requirements must be met within the specified time period — any bonus not used within that period will be automatically forfeited.
• Each member is eligible to receive a particular bonus only once unless otherwise stated in the promotion's terms.
• Abuse of the bonus system or attempts to manipulate wagering requirements will result in bonus forfeiture and possible account closure.
• Pragmatic play Nigeria reserves the right to modify, suspend or cancel any promotion at any time without prior notice.

6 Gaming Policy & Member Conduct

The pragmatic play Nigeria platform uses a certified Random Number Generator (RNG) that has been independently audited to ensure the fairness of all games. Every game outcome is completely random and cannot be manipulated by any party, including pragmatic play Nigeria itself.

All members are required to conduct themselves respectfully and responsibly while using the platform. The following behavior is strictly prohibited and may result in immediate account closure:

• Use of automation software, bots, or any third-party tools for automated play.
• Attempting to exploit bugs or technical errors in the system.
• Collusion between players to manipulate live casino or table game outcomes.
• Money laundering or any financial activity suspected of being unlawful.
• Providing false information during the KYC or identity verification process.

In the event of a technical disruption affecting a game outcome, pragmatic play Nigeria reserves the right to void the affected round and refund the wagered amount. In such cases, the decision of pragmatic play Nigeria is final.

7 Identity Verification (KYC)

As a platform operating under anti-money laundering (AML) regulations and know-your-customer (KYC) policies, pragmatic play Nigeria is required to verify the identity of all members before the first withdrawal request can be processed.

The KYC process requires the following documents:

• Proof of Identity: Nigerian National Identity Number (NIN), a valid international passport, or a driver's licence.
• Proof of Address: A utility bill, bank statement, or official letter dated within the last 3 months showing your name and address.
• Payment Method Verification: A screenshot or document confirming ownership of the registered bank account or digital wallet.

8 Account Closure and Suspension

Members may close their account at any time by contacting the pragmatic play Nigeria customer support team. Before closure, all active wagering requirements must be fulfilled, and any eligible balance will be processed for withdrawal to the member.

Pragmatic play Nigeria reserves the right to suspend or close any account immediately under the following circumstances without prior notice:

• Suspected fraud, money laundering, or other illegal activity.
• Violation of any term in this document.
• Failure to complete the KYC process within the specified timeframe.
• False or misleading information was found in the account profile.
• Duplicate accounts or attempts to circumvent the one-account-per-user policy.

9 Limitation of Liability

To the extent permitted by applicable law, pragmatic play Nigeria is not liable for any indirect, consequential, special, or punitive losses or damages arising from your use of our platform, including but not limited to financial losses resulting from game outcomes.

Pragmatic play Nigeria does not guarantee that the platform will operate at all times without interruption, errors or technical failures. While we strive to maintain 99.9% uptime, occasional disruptions may occur due to scheduled maintenance or unforeseen circumstances.

Members acknowledge that casino games involve financial risk and accept full responsibility for their gaming decisions. Our platform provides fair games powered by certified RNG; however, we are not liable for any losses arising from game outcomes.

10 Terms Amendment and Applicable Law

Pragmatic play Nigeria reserves the right to amend, update or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to members via email notification or an in-platform notice at least 7 days before the amendment takes effect.

Continued use of the platform after the amendment's effective date constitutes your acceptance of the new Terms. If you disagree with the amendments, you have the right to close your account before the effective date.

These Terms and Conditions are governed by and interpreted in accordance with the laws of Nigeria. Any dispute arising from or in connection with these Terms shall be resolved through arbitration under recognized arbitration rules in Nigeria.